You are Always Servicing Someone

Have you ever watched the survival show, Alone? If not, I’d recommend it. Not so much because of the content, but because it highlights our need to connect with others.

Whether you’re in what’s defined as a Customer Service role, or not, you are helping people.

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IT technical skills vs IT leadership skills

Technical IT skills are rapidly evolving, and we have more access to technical knowledge and resources than ever before. There are countless sources of learning across the internet and education providers which can be tremendous sources of value to IT Professionals. This isn’t changing any time soon.

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